Stop losing jobs to slow follow-up.
Trades businesses lose an average of $50,000-$60,000 per year from missed after-hours calls alone (SuzeeAI). With 47% of all home service calls arriving outside business hours and 85% of callers who reach voicemail calling a competitor instead, the revenue leak compounds fast. We build automation that responds in 60 seconds, follows up on every quote, and collects reviews — all while you're on the ladder.
What’s costing you money.
Missed calls drain $50K+ per year
A typical plumbing business loses $50,000-$60,000 per year from missed after-hours calls. 47% of all home service calls come outside business hours, and 85% of callers who hit voicemail hang up and call the next contractor.
Source: SuzeeAI, AgentZap 2026, Invoca
78% buy from the first responder
The average home services company takes 6.8 hours to respond to a new lead. 78% of customers hire the first business to respond. Responding within 5 minutes makes you 21x more likely to qualify that lead.
Source: LeadConnect 2024, GreetNow 2026, InsideSales/MIT
Quote follow-up is almost nonexistent
80% of leads are never followed up after the first contact. 44% of salespeople give up after one attempt. Yet 80% of closed sales require 5 or more follow-up touches.
Source: Marketing Donut, Hatch App
Your competitor has 200 reviews. You have 12.
98% of consumers read reviews for local businesses. 47% won't consider businesses with fewer than 20 reviews. A 0.1-star increase drives a 25% boost in conversions. Most trades companies never systematically ask.
Source: BrightLocal 2026, Uberall
What we automate for trades & home services.
Instant lead response
New form submission or missed call triggers an SMS response in under 60 seconds with your availability. Parallel notification goes to your on-duty tech.
Quote follow-up sequence
Quote sent triggers a 7-touch automated sequence — Day 1, 3, 7, 14, 30 — mixing SMS, email, and scheduled call reminders. Written in your voice.
Review collection automation
Job marked complete triggers a personalized text with a direct Google review link. Non-responders get a Day 3 nudge. Negative sentiment is intercepted before it goes public.
After-hours AI voice agent
Every call answered 24/7 by a natural-sounding AI voice agent. Qualifies emergency vs routine, books appointments into your calendar, and sends you an SMS summary.
Seasonal pipeline campaigns
Pre-season outreach to your past customers — furnace tune-ups in fall, AC prep in spring, snow contracts in September — automated so you start every season with a full schedule.
Real ROI from real data.
After-hours AI voice agents recover approximately $78,000/year in previously lost revenue at a cost of roughly $1,500/year for a typical plumbing business.
Source: AgentZap 2026, SuzeeAI
Speed-to-lead automation that converts just 5 additional leads per month at an $800 average job value yields $48,000 in annual recovered revenue.
Source: GreetNow 2026, Scorpion
A 0.1-star improvement in your Google rating drives a 25% increase in conversion rate. Automated review collection compounds this advantage every month.
Source: Uberall, BrightLocal 2026
ConsultVector vs doing it yourself.
| What You Need | DIY / Platform Only | ConsultVector |
|---|---|---|
| Lead response time | 6.8 hours average | ✓Under 60 seconds |
| After-hours calls | Voicemail (85% hang up) | ✓AI answers 24/7, books jobs |
| Quote follow-up | 44% never follow up | ✓7-touch automated sequence |
| Review collection | Ask sometimes, forget mostly | ✓Automated after every job |
| Works with your FSM | Locked ecosystem (ServiceTitan only) | ✓Any FSM — Jobber, HCP, FieldPulse |
| Monthly investment | 1 admin at $3,500/mo | ✓Starting at $500/mo |
How it works.
Audit your lead flow
We map every way leads reach you — phone, form, Google, referral — and identify where they drop off. You get a clear picture of how much revenue is leaking.
Build your automation system
We configure your AI voice agent, build your follow-up sequences, connect your FSM software, and set up review collection — all tested before going live.
Go live and start capturing
Your system is live. Every call answered, every quote followed up, every review requested. You get a dashboard showing leads captured, jobs booked, and revenue recovered.
Sonlight Services
Septic & Home Services
Challenge
Losing 30% of leads to unanswered calls during active jobs. Manual follow-up meant most quotes went unclosed. Only 50 Google reviews after years in business.
Result
Automated lead response captured every inquiry. Follow-up sequences closed previously abandoned quotes. Review automation built social proof on autopilot.
Works with your existing tools.
ServiceTitan
Jobber
Housecall Pro
Google Business Profile
QuickBooks
Google Calendar
Twilio
Slack
Stripe
Roofr
Google Sheets
ZapierCommon questions about trades & home services automation.
How much do missed calls cost a trades business?
The average home service business loses $50,000-$60,000 per year from missed after-hours calls alone. Each missed call costs roughly one average job worth $500-$2,500. With 47% of calls arriving outside business hours and 85% of voicemail callers hanging up, the revenue leak compounds fast.
How fast should a contractor respond to a new lead?
Under 5 minutes. Research shows you are 21x more likely to qualify a lead if you respond within 5 minutes versus 30 minutes (InsideSales/MIT). In trades, 78% of customers hire the first business to respond (LeadConnect 2024). The industry average is 6.8 hours — responding in 60 seconds puts you ahead of 93% of competitors.
Can an AI voice agent handle emergency calls for plumbers?
Yes. AI voice agents differentiate emergency from routine calls using keyword detection and caller responses. Emergency calls (burst pipes, flooding, no heat) are immediately routed to the on-duty technician via text and call. Non-urgent requests are booked into the next available slot.
What is the ROI of automation for a trades business?
The typical ROI is 5-50x depending on the automation. After-hours call handling alone recovers $78,000/year in previously lost revenue at a cost of roughly $1,500/year (50x ROI). Speed-to-lead automation converting just 5 additional leads per month at $800 average job value yields $48,000/year.
Does this replace ServiceTitan or Jobber?
No. We work alongside your existing field service software. ServiceTitan, Jobber, Housecall Pro, and FieldPulse handle dispatching and invoicing. We automate the revenue-generation side they don't cover: lead response, quote follow-up, review collection, and after-hours call handling.
How long does setup take for a trades business?
Core automation (lead response, after-hours AI, and review collection) goes live in 2 weeks. Full system with quote follow-up sequences and seasonal campaigns takes 3-4 weeks.
Do my customers know they're talking to AI?
The voice agent uses a natural voice (ElevenLabs) trained to match your business tone. Most callers cannot tell it's AI. Every text and email follow-up is written in your words, sent from your business number.
Ready to automate your trades & home services business?
Start with a free audit. We’ll show you exactly how much revenue you’re leaving on the table — and how to capture it.